New FAStag rules Comparing Banks & Wallet-Based Services
New FAStag rules
FASTag has become an essential part of highway travel in India, ensuring seamless toll payments. With the latest FASTag rules, it’s important to know the best service providers, their benefits, and how to resolve common issues like blacklisting or deactivating a FASTag. This guide will help you understand the new rules and compare bank-issued FASTags with wallet-based FASTags like Paytm and Airtel.
New FAStag Rules 2025: What’s Changed?
- FASTag Requirement: Every four-wheeler needs to have a current FASTag.
- Double Toll Penalty: Cars with an inactive FASTag or no FASTag at all are required to pay double the toll.
- FASTag Blacklisting: Blacklisting may result from a lack of balance for several days in a row.
- Single Tag per Vehicle: Only one FASTag may be activated on a vehicle at once.
- Updated KYC Requirement: In order to maintain service, users must finish the entire KYC.
- Before arriving the Toll you must have sufficient fund in your FAStag. Otherwise you have to pay double.
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List of FASTag Providers in India & Their Toll-Free Numbers
| FASTag Provider | Toll-Free Number | App Download Link |
|---|---|---|
| ICICI Bank | 1800-2100-104 | Download App |
| HDFC Bank | 1800-120-1243 | Download App |
| SBI Bank | 1800-110-018 | Download App |
| Axis Bank | 1800-419-8585 | Download App |
| Paytm FASTag | 1800-102-6480 | Download App |
| Airtel FASTag | 400 | Download App |
| Kotak Mahindra FASTag | 1800-419-6606 | Download App |
| IDFC First Bank | 1800-266-9970 | Download App |
| Yes Bank | 1800-1200 | Download App |
FASTag Blacklist Issue: How to Fix It?
Multiple unsuccessful transactions, an inadequate balance, or inaccurate KYC information can result in a FASTag being blacklisted. To correct this:
- Instantly recharge your FASTag.
- To seek activation, get in touch with the customer service department of the issuing bank.
- If necessary, update your KYC information.
- To avoid being blacklisted, stay away from negative balances for a long time.
How to Deactivate a FASTag?
You must deactivate your current FASTag if you sell your car or change suppliers. Take these actions:
- Dial the toll-free number provided by your FASTag supplier.
- If necessary, submit KYC information and request deactivation.
- Pay off any outstanding tolls.
- Get an email or SMS confirming the deactivation.
Top 5 Best FASTags in India
- ICICI FASTag: The best for auto-recharge and prompt customer service.
- HDFC FASTag: Provides smooth integration and substantial cashback.
- SBI FASTag: Well-known and has a strong banking system.
- Paytm FASTag: Offers simple recharge choices and is ideal for wallet-based consumers.
- For consumers of Airtel with easy app administration, Airtel FASTag is perfect.
How to Get a New FASTag?
- Online: Go to the website of the bank or digital wallet service of your choice (Paytm, Airtel, etc.).
- Purchase offline from some gas stations, bank branches, or toll plazas.
- The vehicle registration certificate (RC), proof of identification, proof of address, and a passport-sized picture are required documents.
- Activation: To link your account to the FASTag, follow the provider’s instructions.
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